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Research Help

The librarians and staff of the Arthur A. Wishart Library are here to help you with your research. We offer a number of in-person and onlines services to assist you.

Below you'll find answers to your most frequently asked questions. Have a question that isn't here? You can submit your questions and feedback through our Contact Form.

What citation management program should I use?

308 views   |   1 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jul 11, 2019    Citation styles Research Help


The Arthur A. Wishart Library doesn't recommend any specific system, but we can help you get started using some of the common, freely available tools.

Building on the work done by the Citation Management Working Group at Western University Libraries, we've developed quick start guides that can lead you through the process of setting up a citation management system, starting to add references from a database, and using it with MS Word to format your bibliography.

Some questions to ask yourself when deciding on a citation manager:

  • Do you want to store PDFs in the program? If so, how much space do you expect to need?
  • How much do you plan to share and collaborate with others?
  • Do you want to work offline? Or does a web-based program suit your needs?
  • Will you use it on a mobile device?

Check out our overview of three most popular citation management systems and compare your options.


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